Flavourtown Bakery Limited is committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Flavourtown Bakery Limited. We are a limited company registered in England and Wales with company number 08674135 and have our registered office at Flavourtown Bakery LTD, Area 200, Dephna House, 1-3 Britannia Way, Park Royal, NW10 7PR.
Information we may collect from you
At Flavourtown we are committed to protecting the privacy of our site visitors and customers. We allow customers to have a private browsing experience and therefore do not require you to register and provide your personal contact details unless you place an order or choose to create an account with us.
During checkout, you can register with us or choose to checkout as a guest. By checking out as a guest we take the minimum information required to place and fulfil your order but you do not have an account with us and your details cannot be accessed through our My Account area. If you choose to register when placing an order, we collect personal information such as your name, email address, delivery and billing address. This information is used to fulfil your order. All information is transmitted using SSL encryption which means information is always encrypted and passed through a secure connection ensuring a very high level of data security. All information is held in our secure database.
We will use your contact details solely for customer service reasons. We will not send you marketing emails, unless you have agreed to this. We will never pass your email address onto any other company for marketing purposes.
We fully adhere to the UK Data Protection Act.
A cookie is a small piece of data stored by your web browser on your computer or your handheld device. Cookies help us provide you with a better website experience and some cookies are essential for our website to work e.g. to remember what you have added to your basket while you browse our website.
Types of cookies
Session cookies are used for the duration of your visit on our website, but the cookie will be removed from your computer as soon as you close your internet browser down. If we didn’t use session cookies every time you went to a new page within our website you would be treated as a new visitor and therefore information, such as items added to your basket would not be stored.
Persistent cookies are remembered on your computer for a set period of time, unless you delete your cookies. Some cookie type are listed below.
|Cookie Purpose||Cookie Type||Summary|
|Transaction||Session cookie||Used to maintain your transaction with. This cookie expires and is removed every time you close your browser.|
|Checkout Flow||Session cookie||Used to determine where you are in the checkout process. This cookie expires and is removed every time you close your browser.|
|Login||Session cookie||Remembers whether you are logged in or logged out. It can also remember your log in name (but not your password) to save you time on your next visit.|
|Basket Cookie||Persistent Cookie||Used to store your basket details when you've added items to your basket, but are yet to purchase them.|
|eCommerce Platform usage||Session cookie||Internally used by our e-commerce server to use the software.|
Turning off and deleting cookies
If you don’t want cookies placed on your computer you can change this in your browser settings. You can reject all cookies or to only accept cookies on certain websites. If you choose to disable cookies this may cause some parts of our website to not operate or display correctly.
For more detailed information about cookies visit www.allaboutcookies.org which provides guidance on how to control cookies.
Third party partner cookies
We use third party partner cookies for selected purposes, mentioned below. All data collected is anonymous and never contains any personal detail e.g. name, address, telephone number, email address or payment details.
Google Adwords conversion
Disclosure of your information
We may disclose personal information to third party partners who perform functions on our behalf e.g. shipping, fulfilling orders or processing payments. The information provided will only be what is required for them to carry out the service and they will not be permitted to use the information for any other reason.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.