Delivery & Collection

Hand Delivery

Delivering cakes and cupcakes is a delicate business, so we use our own small team of in-house Flavourtown drivers to get your Freshly Baked Happiness from us to you! Our super-friendly drivers are trained to handle your precious baked goods carefully and will check your order before they ring your bell.

We offer two options for delivery:

£7.99 - ANYTIME

Anytime delivery means that our driver will deliver your goodies between 8 a.m. and 5 p.m. as part of our standard daily drop-offs! With this option, you’ll receive a text message on the morning of delivery day with an estimated window. 

We can’t offer any guaranteed times with the ANYTIME option, and unfortunately, we can’t take requests for “late morning” or “in the afternoon”. We work our way around London with this option in the most efficient way according to the number of orders we have that day. 

£16 - PRE 11 AM DELIVERY

For pre-11am Delivery you’ll receive a text message on the morning of delivery with an estimated window, and your order will be with you between 8 am and 11 am. Again, we can’t accept requests for “pre-9 a.m.” or “after 9.30 am”.

IF YOU REQUIRE A PRECISE DELIVERY TIME, PLEASE CONTACT US, AND WE CAN ADVISE ON COSTS AND LOGISTICS FROM ONE OF OUR TRUSTED EXTERNAL DELIVERY PARTNERS.

Postcodes covered

NW1, NW2, NW3, NW5, NW6, NW8, NW10, N1, N4, N5, N7, N19
E1, E2, E8, EC1, EC2, EC3, EC4, E1W
SE1, SE11, SE17, SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW20
W1, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13, W14, WC1, WC2
TW1, TW2, TW3, TW4, TW5, TW7, TW8, TW9, TW10, TW12, TW13
KT1, KT2, KT3, KT4, KT5, KT6, KT8
UB1, UB2, UB5, UB6
HA0, HA9

Collect your order from us

If you don’t live in our delivery areas or fancy picking up your precious baked goods instead, you can collect your order from our Richmond and Fulham stores or our main bakery kitchen in Park Royal. 

All orders will be completed and boxed up, ready to collect from 10 a.m! We’ll show you your order and ask you to sign a collection note before you leave the store. Please have your order confirmation printed or handy on your phone, as we may need to check your order number. 

PLEASE KEEP YOUR ORDER FLAT AND LEVEL AND HANDLE IT LIKE A NEWBORN BABY! CAKES AND CUPCAKES ARE SUPER-DELICATE.

Fulham Shop - Free

You can collect orders from here every day between 10am and 6pm.

Address: 771 Fulham Rd, Fulham, London SW6 5HA

Richmond Shop - Free

You can collect orders from here every day between 10am and 6pm.

Address: 3 The Quadrant, Richmond, TW9 1BP

Production Bakery - Free

You can collect orders from here every day between 10am and 3pm.

Address: Dephna House, 1-3 Britannia Way, Area 200, London, NW10 7PR

Please note that this isn’t a shop and only orders that have been pre-booked and pre-paid can be collected from the bakery.