Cake makes people happy, so helping you with your order or answering any cakey questions you might have is what we’re all about.
We have a small but dedicated, friendly customer service office and the best way to contact us is to email email@example.com or complete our online form, and we’ll always try to get back to you within 60 minutes during office hours.
For checking on orders already placed, amending dates or delivery queries, please email firstname.lastname@example.org call us on 020 8108 5994.
Contacting our Stores
If you need help with tracking orders, our store staff won’t be able to help with this, so please get in touch with our customer service team on 020 8108 5994.
If you have a question for one of our stores, then give us a call. We’d be delighted to hear from you, but please bear in mind we are also serving customers in-store, so may take us a while to answer at busier times.
Our store teams will be able to let you know what grab-and-go last-minute cakes we have available today, and we will do our best to answer any store-related questions you might have.
OPEN 7 DAYS A WEEK 10AM TO 6.30PM
Hi, I’m Izzy the General Manager of the Fulham bakery and my team and I are happy to help answer your questions! Our number is 0203 3609 2016
OPEN 7 DAYS A WEEK 10AM TO 6.30PM.
Hey, I’m Polly and it’s my job to manage our flagship Richmond store and look after our store operations! My team and I are always here to assist, and our number is 01748 352 183