Careers in Baking

In 2013 we started Flavourtown bakery with the sole aim to make London's best cakes, cupcakes and brownies! We've only ever used the worlds best ingredients, we've always made all of our sauces, caramels and fillings by hand using all natural ingredients in our London production kitchens and we've won loads of awards for our epic cake. Customers place orders online on our website and we hand deliver them across London along with selling our cakes and cupcakes in Harrods. We also have a shop with an in-house bakery at Parsons Green.

We're are currently recruiting the following positions. If you're interested please send us your CV to careers@flavourtownbakery.co.uk and tell us the position you are applying for in the title of the email.

Please only apply if you have relevant professional experience, working in a commercial environment.

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PART TIME CUSTOMER SERVICE ASSISTANT based in Park Royal NW10

Every day we make, bake, decorate and deliver London’s most amazing cakes, cupcakes and brownies - we are all about quality and attention to detail. That very same quality and attention to detail goes to the heart of everything we do including our customer experience! We have fun with our customers from the moment the phone rings or an email drops into our inbox - we want every part of our customer journey to be as outstanding as the product we make. 
We’re looking for a part-time Customer Service Assistant to join Helen our Head of Customer Service and operations in the Flavourtown office. You’ll have outstanding written and spoken English, be organised, methodical and be genuinely interested in people with a strong desire to help and offer outstanding customer service - some knowledge of cake baking / decorating would be a bonus. One minute you’ll be helping customers place orders for Birthday Cakes and the next you’ll be arranging to send a thousand cupcakes to an event in Central London for midday on Monday.. The role is fun, fast-paced and extremely detail oriented. 
The role is 20 hours per week - 10am-2pm (TBC) Monday to Friday with the option to increase as our office gets busier and busier (full-time hours will also be required to cover holiday). The rate of pay is £9.50 per hour with a 20 hour guaranteed contract. 
Interested? Send us your CV and tell us a little bit about why you’d be perfect for this role. 
UK RESIDENTS ONLY 
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Kitchen Manager (Location: Park Royal, NW10)

Our Kitchen Manager at our Park Royal production kitchen has just been promoted which means we’re now looking for someone amazing to replace him. 

This is one of the most important roles in our small business and it’s vital we find the right person to fill it. Here’s a little about what we’re looking for and the skills and qualities that are essential for the position. 

We’re looking for a natural leader who’s able to mould their management style to get the most out of lots of different personalities and skill-sets. You’ll have outstanding time management skills and be able to juggle lots of balls at once whilst ensuring every cake, cupcake and brownie that leaves your kitchen is outstanding in both taste and appearance. You’ll be extremely detail oriented and also able to see the bigger picture and you’ll thrive on working to deadlines and fostering a fun, fast paced environment for your team.

Other essential skills include:

*Advanced baking and cake decorating skills with at least 12 months supervisory / management experience in a similar luxury baking environment
*Experience of running / supervising production in a high quality / high volume kitchen to an exceptional brand standard. 
*Thorough understanding of current health and safety procedures and a strong grasp of HACCP
*Experience of running your own rota / holiday planning liaising with your operations manager 
*A killer eye for detail and quality control
*Managing stock ordering and co-ordinating with our suppliers 
*A methodical approach to staff training and development. 

 

You’ll be an exceptional cake decorator and be able to produce perfectly finished cakes to the highest standard using buttercream, cream cheese icings and ganache - outstanding hand piping is also essential for this role. You will be part of daily production decorating and baking - this isn’t an office based role, you’ll be leading the team by example and setting the pace and tone for each shift. Experience of working with fondant and chocolate are also highly desirable. 

You’ll be excited to manage our small team and to help shape what we do, everything about our operation is about quality from the ingredients we use to the finished product we produce. 

Our Park Royal kitchen produces all of our orders for delivery across London and daily orders for Harrods so this is a really important position and one that will require a big commitment, please only apply if you have the relevant professional industry experience. 

Salary for this position is 22k to 25k per annum based on a standard week of 5 shifts. The package includes 29 days holiday, 50% off all Flavourtown products, a free cake for your birthday and the chance to take an already excellent kitchen onto the next level. 

 

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Baker / Decorators (Location: Park Royal, NW10)

Our business is growing and we need amazing baker / decorators to come and join the gang!!

 A little about what we're looking for:

We are looking for experienced professional baker / decorators, you must have worked in this role in a professional kitchen for at least a year - we're not looking for home bakers or people who want to retrain.

We are after team players with amazing skills in decorating beautiful cakes and cupcakes with buttercream, Swiss meringue buttercream, cream cheese icing, and ganache. You'll have excellent hand piping skills and be really comfortable writing on cakes to a high standard.

Your baking skills will include preparing mixes and frostings to a high standard along with making caramel, compotes and our full range of vegan cakes. You must have some professional baking experience and be familiar with mixing methods as well as some advanced techniques such as making macarons or working with chocolate. You will have outstanding attention to detail and not be afraid of working to tight deadlines. You'll need to come with ideas and always be happy to be part of helping the team dream up delicious new things.

We are looking for artistic, fun, committed people without any attitude or a clock-watching mentality. You'll be switched on, polite and kind to your colleagues, you'll want to collaborate on ideas and be eager to learn new skills. Our team is small and this job is fun but it's also hard work.

What to expect:

You'll be on a full-time contract ranging from 32-40 hours per week, you'll get 29 holiday days per year, you'll enjoy 50% staff discount, a free 8" cake for your birthday and regular nights out, Christmas parties etc.

Work hard and we'll show you that you're appreciated.

Starting salary £9.50 - £10.50 per hour with a full-time contract and paid overtime (depending on expereince)

WE ARE LOOKING FOR THE RIGHT PEOPLE FOR BOTH OUR FULHAM BAKERY AND OUR PARK ROYAL PRODUCTION KITCHEN SO PLEASE EXPRESS A PREFERENCE FOR WHICH LOCATION IN YOUR APPLICATION. 

(YOU MUST ALREADY BE BASED IN THE UK WITH THE RIGHT TO LIVE AND WORK HERE. PLEASE DO NOT APPLY WITHOUT THE RELEVANT PROFESSIONAL EXPERIENCE)

Job Type: Full-time

Salary: £9.50 to £10.50 /hour

 

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Baker / Decorators (Location: Fulham, SW6)

We’re looking to recruit a baker / decorator with EPIC baking and decorating skills to join our team in our Fulham shop. You’ll be an accomplished baker and have outstanding cake decoration skills as you’ll be baking and decorating across our full range of cakes, cupcakes, and brownies for the shop.

KEY SKILLS

*At least one years baking experience in a similar environment

*Outstanding decorating skills with superb attention to detail

•Experience working with buttercream and cream cheese icing

•Superb hand piping skills

*A keen interest in food

*Hard working, fun and energetic. You’ll be keen to learn and develop.

*A real team player with a ‘can do’ attitude

*Basic food hygiene experience

*Organised and willing to immerse yourself in our culture.

This is a killer role for an experienced baker/decorator with at least one year's professional experience who isn’t afraid of deadlines and has a real eye for detail and quality

Salary is £9.50 / £10.50 per hour depending on experience with up to 29 days holiday per year (depending on days/hours worked), generous staff discount with room to develop further as we grow.

40 hours per week with a full-time contract.

This position is based in Fulham with Parsons Green being the nearest tube. Early starts (6am) and weekends will be part of this role. You must be UK based with the right to live and work here.

Job Type: Full-time

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